
Documents
The current legislation – Law nº. 83/2017, relating to the prevention of money laundering and terrorist financing, requires the update of personal identification data.
The possession of updated data by IGCP improves the Client's level of security.
To update the data (model 701), you must go to a CTT Store, ot to the following Citizen´s Shops, equipped with the following identification documents and respective proof (Instruction nº 2/2025)
Update/Change of Account-Savings Data
Personal Identification
- National identity card, citizen card, or passport issued by a Member State of the European Union; or, in the case of citizens of non-EU countries, a passport or residence permit, provided they hold resident status in Portugal.
Portuguese Tax Identification
- Citizen card, certificate issued from the Tax and Customs Authority (AT) portal, or taxpayer card.
Proof of Address
- Electronic reading of the citizen card or certificate issued from the Tax and Customs Authority (AT) portal. If the account holder resides abroad, proof from the tax authority or equivalent entity of the country of residence, or proof of residence certified by the Portuguese Consulate in the country of residence.
Proof of Profession and Employer
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Payslip, statement issued by the employer, or, for self-employed individuals, the Declaration of Commencement of Activity issued by the Tax and Customs Authority (AT)
Proof of Bank Account
- Bank document explicitly showing the name of the savings account holder and the International Bank Account Number (IBAN) from a SEPA (Single Euro Payments Area) country.
Depending on the case, it is necessary to present the following documents:
- Students over 18 years of age: Enrollment certificate from an educational institution for the current academic year.
- Unemployed individuals: Certificate of unemployment status issued by the IEFP – Institute for Employment and Vocational Training, I.P.
- Retirees: Statement or monthly payment receipt from the pension-paying entity.
- Others: Income tax settlement notice for the previous year, or a certificate of exemption from income tax submission issued by the tax authority.
Note: It is mandatory to provide one of the following contacts: email (preferred) and/or telephone contact number (mobile).