Breadcrumb Página Inicial Retail Customer service Customer service To ensure your in-person appointment, it is essential to schedule an appointment through the platform. To make the appointment effective, you must present your identification and the necessary documents. Name * required Taxpayer Number * required Phone Number * required Email * required Subject * required SelectChange of personal details and/or IBAN for subsequent redemptionsSavings Certificates – Series A/accounts held by minors or adults under guardianship (renewal and redemption)Annuities and Life Annuities (including proof-of-life requirements) Identification Document NoneCC/BIPassport ID Number Document Expiry Date Schedule * required Leave this field blank